Employee Performance Behaviour and attitude

OBJECTIVES

  • A clearer understanding of human behaviour
  • A clear appreciation of how attitude affects behaviour and motivation
  • Be clearer on how to manage employee performance by having practised performance appraisal, interviewing and having worked through discipline and grievance case studies and examples
  • A clearer understanding on their behaviour and attitudes

OUTLINES

  • Psychological profiles- Jungian typology and understanding human behaviour
  • How competency frameworks supports performance management
  • The Iceberg model to understanding human behaviour
  • Discipline, capacity and grievances
  • Models of motivation and behaviour
  • Inefficiency and box markings
  • Behaviour mirror and diagnostic tool
  • Recognising the difference between capacity and conduct issues

DURATION

2 Days


DATE

On Request


FEE [₦]

55,000




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