Administrative Functions and Office Management Skills

Administrative Functions and Office Management Skills

OBJECTIVES

Learn how to efficiently organise, manage and administer the office and the workplace environment, including both personnel and office equipment and systems.

This very practical Program provides expert training on the most important duties of modern office managers, administrators, supervisors and personnel; it aims to produce office managers/administrators who can effectively and efficiently supervise services essential to the smooth running of the enterprise.  The office and its personnel must be well managed, which requires training, supervision and control of personnel, equipment, and computer systems; and management of the communications network, the reception, the mailroom, cashiering, accounts work, stationery, office layout, and much more

At the end of the course, participants would:

  • Understand the functions of the management team and the functions of the management
  • Be highly proficient in their business support functions
  • Develop technique of effective records and information management
  • Appreciate the importance of communication and improve their communications skills
  • Being brought up to date with what is expected as an administrative officer

OUTLINES

  • Routines of an Administrative Officer
  • Provision of business and logistics supports to line managers
  • Getting organised and setting priorities
  • Managing Self for Effective Time Use
  • Managing the Boss
  • Travels and Protocols management
  • Office ambience.
  • Procurements and management of company assets
  • Contract and vendor management
  • Petty cash management
  • Management of stationeries
  • Cost containment techniques
  • Telephone Usage
  • Interpersonal skills
  • Communicating effectively – Written and Oral
  • Government and Community relations
  • Grooming and personal carriage
  • Health and safety issues
  • Workplace behaviours and comportment
  • Work ethics and personal commitments.
  • Records keeping and good memory
  • Documents and mails handling
  • Files Management and Information Retrieval
  • Maintaining corporate secrecy and confidentiality
  • Improving self worth.

DURATION

2 Days


DATE

7th October

8th October


FEE [₦]

55, 000






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