Production and Service Process Management

OBJECTIVES

This training program is designed to equip you with the practical tools and strategic insights needed to transform production processes. By focusing on operational excellence, quality assurance, and cost optimization, you will learn how to drive continuous improvements that result in more efficient workflows, reduced waste, and a culture of innovation.

Accelerate Operational Excellence:
Drive seamless workflows by optimizing resource utilization and empowering every team member to identify and implement improvements. This approach fosters a culture that values sustained productivity and continuous innovation.
Achieve Superior First-Time Quality:
Leverage robust, data-driven quality controls and early defect detection to ensure products meet high standards from the start. This minimizes rework and preserves cost efficiency, ensuring that quality is built into every step of the process.
Optimize Production Costs Through Continuous Improvement:
Adopt lean methodologies to systematically eliminate waste and non-value-added activities while enhancing labor productivity through targeted training and process optimization. This leads to significant cost savings and more agile operations.

OUTLINES

➢ Introduction
➢ Concept of production
➢ Production vs. Process Management
➢ Process overview
➢ Service Process analysis
➢ Process Integrators
➢ Process performance matrix
➢ Supply Chain Management
➢ Material Requirement Planning